Around the Office

Covid restrictions have again required us to do things a little differently this year. For the second year in a row seminars and conferences have been removed from the training calendar to be replaced with additional hours of personal study and online meetings to keep up to date. 

There have been some positives however, with video conferencing technology gaining acceptance we have recorded an increase in face time with our fund managers over the year.

Video conferencing is proving to be a powerful tool in mitigating the tyranny of distance. We are hoping to offer this facility to more of our clients in 2022.

In addition to the normal training, the team attended a seminar focusing on the importance of listening and empathy. This training has proved invaluable in fostering the long-term relationships with our clients.

Something different, we have stepped out of our comfort zone and in front of the camera, having new photos taken and creating our first videos. Take a look at www.grahamfin.com.au/about. Perhaps it’s safe to say we won’t be quitting our day jobs to pursue a modelling or TV career!

Stability and professionalism are hallmarks of our team and with Kate celebrating her tenth year at Graham Financial we are confident our clients will have the best support available going into 2022.